Privacy Policy

Last updated: 1 July 2026 · PivotalCap Pty Ltd

PivotalCap Pty Ltd ("PivotalCap", "we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what personal information we collect when you use pivotal-cap.com, how we use it, who we share it with, and the choices you have.

What we collect

We collect information you provide directly, such as your name, email address, delivery address and payment details when you place an order, sign up for our free budget checklist, or contact our team. We also collect information automatically through cookies and similar technologies, including pages viewed, books browsed, search terms used on the site, and general device and location information (such as your approximate region within Australia) — see our Cookie Policy for full detail on cookie categories.

When you complete our Money Mindset Quiz, your answers are processed entirely in your browser to generate a result and book recommendations; we do not transmit or store individual quiz answers on our servers.

How we use your information

We use personal information to process and deliver orders, respond to enquiries, send the free resources you request (such as the 30-Day Budget Checklist), improve our catalogue and website based on aggregate browsing patterns, and, where you have opted in via our cookie settings, to personalise marketing communications and book recommendations.

Sharing your information

We share personal information only where necessary: with payment processors to complete transactions securely, with delivery partners to fulfil orders across Australia, and with analytics providers on an aggregated basis where you have consented to analytics cookies. We do not sell personal information to third parties.

Data security and retention

We take reasonable technical and organisational steps to protect personal information from misuse, loss and unauthorised access, including secure payment processing and restricted internal access to customer records. We retain order and account information only as long as reasonably necessary for the purposes described in this policy or as required by Australian law, including tax and consumer-law record-keeping obligations.

Your rights

• Request access to the personal information we hold about you.
• Request correction of inaccurate or outdated information.
• Withdraw marketing consent at any time via the unsubscribe link in any email or by updating your Cookie Settings.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your information.

Contact us

For any privacy-related question or request, contact us at hello@pivotal-cap.com or write to us at Level 12, 123 Pitt Street, Sydney NSW 2000, Australia. We aim to respond to all privacy requests within 30 days.